Responsible party and scope
TLK Design Studio (Pty) Ltd is responsible for personal information collected through this website for project enquiries, capability meetings, partnership enquiries and project-readiness assessments.
Privacy queries must be submitted through the structured website enquiry route; personal contact details are not published.
Information collected
TLK collects information that visitors choose to submit, including identity and contact details, organisation, sector, general project location and stage, deadlines, budget ranges, professional-discipline requirements, assessment answers and project descriptions.
- Technical security and server records may be created when the website is accessed.
- Public document downloads and public file uploads are disabled.
- Do not submit identity documents, special personal information, confidential project records or confidential third-party information.
Purpose and lawful handling
Information is used to assess and respond to the request, qualify an opportunity, determine appropriate professional inputs, maintain a submission record, protect the website and improve commercial follow-up.
TLK will not treat an enquiry as a project appointment, professional instruction or authority to incur expenditure.
Sharing and professional partners
Information is not shared with a proposed partner, subcontractor or specialist merely because that party appears in TLK's network. Relevant information may be shared only when necessary for the request and subject to an appropriate purpose, authority, confidentiality obligation and role boundary.
Storage, security and retention
Structured enquiry and assessment records are retained in controlled website storage available only through authorised administrative access.
Public document upload is disabled. No internet transmission or storage system can be guaranteed completely secure, and records should be retained only as long as reasonably necessary for the opportunity, legal obligations, dispute protection and documented business requirements.
Rights and corrections
Subject to applicable South African law, a person may request access to, correction of or deletion of personal information, object to certain processing or raise a complaint. TLK may need to verify identity and may retain records where legally or operationally justified.
Cookies and optional analytics
Essential platform, security or authentication technologies may be used where required to operate the website and protected administrative services. Where TLK enables first-party conversion analytics or Google Analytics, those optional measurements remain inactive until the visitor makes an explicit analytics choice.
The visitor's preference is retained on the device. Consented operational events may record the page path, event type, link label and referrer host without intentionally adding an IP address to TLK's website analytics record.
Transactional communications
Where a transactional email provider is connected, TLK may send a branded acknowledgement to the address supplied and an internal alert to authorised TLK recipients. Delivery status is recorded for operational accountability. If delivery is unavailable, the website preserves the notification in a controlled outbox rather than representing it as sent.